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Applications Devl Spec 2

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Willing to work in 24 X 7 support

Monitor the incident queue and triage the tickets

Monitor production jobs and identify failures

Analyze the issues and deep dive investigation, fix the issue and continue the data load

Work with Development team on code changes and follow up on closure of open items

Perform data validation against various source of information

Perform adhoc requests or analysis on data

Address client queries and questions

Perform QA/QC for production/operation projects to maintain the quality

Development of QC processes for error free delivery

Documentation of issues and resolutions

Collaborate with other team for closure of issues

Work task automations or process improvement projects

Collect and share process/project metrics with stakeholder

Guide team technically and on critical situations

Work on operations delivery and manage delivery for team

Manage SLA for team and work closely with stakeholders to meet business need

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1058357

Applications Devl Spec 2

Bengaluru, Karnataka
Full Time

Published on 06/18/2019