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Associate Specialist, Business Systems Engineer

Job Description

Are you looking for an exciting opportunity with a rapidly growing pharmaceutical manufacturer? If so, then this is the opportunity for you!

Our Supply Chain team ensures inventory is consistently available to meet customer demand. We coordinate all aspects of supply through supply planning, sourcing, making, inventory management, packaging and delivery. We partner across the Marketing, Finance and Manufacturing organizations to build a robust demand and supply plan and ensure we get products to the right customer, at the place, at the right time.

The Business Systems Engineer is a member of the Supply Chain Management team. In this role, the successful candidate will be accountable for the efficient and accurate construction and translation of production process data into several electronic systems.  Key skills for this position include understanding of the manufacturing process along with ERP software aptitude. This individual ensures correctness, suitability, and accuracy of system data parameters. Additionally, the successful candidate will communicate with global and site personnel on ERP system changes, process documentation, training, and delivery of local, end-user system training.  This position will require a “hands-on” approach and understanding of the day-to-day operational practices within a pharmaceutical production facility.  Other responsibilities of the position include:

  • Gather, analyze and report process performance metrics to ensure continuous improvement

  • Represent and support the plant site with internal and external audits

  • Assume accountability for process performance – specifically the suitability and efficiency of operational electronic system structure and data (manufacturing bills of material, recipes, etc.)

  • Coordinate and improve efficiency of data change request workflows between operations groups and site master data team

  • Extract various reports of business system data

  • Collaborate with other site Process Stewards and regional/global stewards to ensure process standardization, local site compliance and alignment with changing requirements

  • Engage vertically and horizontally to ensure integrated end-to-end processes across all value streams

  • Work closely with both site and above-site master data teams to ensure suitability of data structure as well as data accuracy

  • Ensure consistent application of operational data decisions and standards

  • Develop and improve production data collection processes

  • Develop processes to improve data quality

  • Apply GMP principles and ensure Data Integrity practices within the handling of enterprise data

  • Analyze and improve production bill of material and product recipe quality

  • Assist with site inventory strategy development and floor-level implementation to improve inventory accountability and accuracy

  • Troubleshoot ERP transactional errors while continuously working to raise the SAP acumen of site personnel

  • Responsible for SAP role provisioning and compliance

  • Other duties as required


Education Minimum Requirement:

  • Bachelor’s Degree in Engineering, Science, or Business


Required Experience and Skills:

  • Strong problem-solving skills that utilizes a hands-on approach

  • Analytical thinker with strong oral and written communication/presentation skills

  • Able to effectively utilize data analysis and visualization tools to quantitatively assess current production and business systems 

  • High personal integrity, credibility, and energy


Preferred Experience and Skills:

  • Experience working in a regulated environment

  • 1+ years of experience supporting technical manufacturing in an Engineering, Operations, or similar role

  • 2+ years working at the floor level in a manufacturing environment

  • Experience showing active contribution within project teams focused on business value creation

  • Ability to understand the manufacturing process and how it informs the representative data used in the reflective ERP system

  • Experience with manufacturing process improvement activities

  • Ability to integrate ERP data knowledge with a holistic understanding of manufacturing operations.


Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time. 

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

If you need an accommodation for the application process please email us at

For more information about personal rights under Equal Employment Opportunity, visit:

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OFCCP Pay Transparency Rule

We are an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:




VISA Sponsorship:


Travel Requirements:


Flexible Work Arrangements:

Not Specified


1st - Day

Valid Driving License:


Hazardous Material(s):

Number of Openings:


Requisition ID:R22643

Associate Specialist, Business Systems Engineer

Elkton, VA 22827
Full Time

Published on 12/02/2019