Key Account Manager
This is a critical role in establishing Kyowa Kirin Inc as a leader in CNS and Parkinson's disease by demonstrating our commitment to supporting the efforts of Parkinson's Disease healthcare providers in improving patient health and becoming a trusted resource in demonstrating value. The individual in the role will drive an effective account planning, management, and selling process for accounts. The KAM will identify key stakeholders within the assigned accounts and build strong relationships with those individuals. He/She will also work closely with the cross functional teams at KKI. The KAM serves as the lead point of contact for account management activities within the assigned Institutions and Practices and works closely with Market Access, Sales, Marketing, and Medical.
Meet or exceed sales and key performance metrics for assigned accounts.
Serve as the primary KKI interface for the Parkinson's disease business of the assigned customer accounts and is responsible for the overall customer experience with stakeholders in the account.
Drive effective account launch planning & management process by identifying key influencers within the account and building relationships prior to launch.
Collaborate cross-functionally with internal/external customers to develop and implement actionable business plans that drive any formularies and protocols/pathways additions that are required to drive sales.
Develop and maintain a deep understanding of the Parkinson's disease centers of excellence in assigned region, identifying and mapping key stakeholders and patient flows.
Conduct formal and informal presentations and convey complex scientific information fluently to Institutional based physicians in large academic centers and hospitals or large group practices/groups in a professional, compliant, ethical and effective manner.
Demonstrates strong understanding of current or pending clinical pathways within an institution, and how they influence patient treatment.
Demonstrated highly effective account management skills and exemplary selling competencies.
Maintains knowledge of Parkinson's disease standards of care and emerging clinical trends, and is able to articulate approved, on-label product information related to these topics.
Refers request for off-label information to KKI's medical department through the MIR process
Ensure access to KKI's products for all accounts by working with KOL's, providers, pharmacy and P&T where appropriate.
Obtain favorable formulary status within assigned accounts as applicable.
Strictly adhere to relevant regulatory and compliance guidelines and company policies.
Review and analyze account product performance and take and/or evolve actions as appropriate.
Understands and applies knowledge of health care industry, trends, market conditions, and market access environment within the Parkinson's disease market space. including but not limited to pharmacy-economics, payer/reimbursement, hub and specialty pharmacy landscape.
Map patient flow/influence between institutions and community practices and analyze these factors in the development of business plans and in daily execution of sales calls within compliance guidelines.
Bachelor's degree required.
A minimum of 6 years pharmaceutical sales experience with a documented track record of consistent top sales performance.
3 years of pharmaceutical account management experience is desired.
A minimum of 2 years experience within CNS/Parkinson's sales is preferred.
Must have a strong track record of therapeutic area/product knowledge.
Must have a high degree of understanding of the hub and specialty pharmacy marketplace.
Proven track record of sales success in the CNS and/or Parkinson's market space is preferred.
Recent new product launch experience desired.
Computer literacy (i.e., Word, Excel, and PowerPoint) as must.
Excellent organizational/communication skills, initiative, and ambition to succeed are all essential.
This position will be field based and will require approx. 50% overnight travel depending on territory.