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Director, Patient Advocacy

Job Description


At Intercept, our mission is to build a healthier tomorrow for patients with progressive non-viral liver diseases. Intercept's lead product, obeticholic acid (OCA), is a first-in-class farnesoid X receptor (FXR) agonist marketed under the brand name "Ocaliva®" in the U.S., EU and Canada for the treatment of patients with primary biliary cholangitis (PBC), a rare autoimmune liver disease. Ocaliva® was the first medication to be approved for PBC in over twenty years, and sales continue to grow more than four years after its initial approval in 2016.

Intercept has also established the leading clinical development program in advanced fibrosis due to nonalcoholic steatohepatitis (NASH), a disease that impacts the lives of millions of people in the U.S. alone. Currently, there are no available treatments for NASH, and the REGENERATE study of OCA remains the only Phase 3 trial to have generated positive results in the disease. A second Phase 3 trial, REVERSE, is evaluating OCA in patients with compensated cirrhosis due to NASH, with results expected in 2022.

People at Intercept are passionate about patients. You'll see their photos lining our walls and hear their stories in town halls. We're equally passionate about our team and ensuring each member reaches their potential. We brave new challenges together. That's how we find better ways to get things done and break down barriers. It's also how we make it fun to work here.

At Intercept, we foster an environment that celebrates creativity, collaboration, and mutual respect. We never hesitate to lean on our teammates and work together. Our relatively small size means you partner with accessible leaders who know you by name. This brings accountability and growth, which all add up to more opportunities to learn something new every day. A strong commitment to diversity, equity and inclusion is engrained in both our culture and our business. For self-motivated leaders who are ready to make a difference in the lives of patients, Intercept is a great place to be.


As Intercept continues to build its position as the leader in progressive non-viral liver disease, we are seeking a Director, Patient Advocacy. The Director of Patient Advocacy will keep our efforts at Intercept connected to the voice and insights of the patients we are all working to help and will help ensure that patients remain at the cornerstone of all that we do.

As leader of Intercept's engagement with patient advocacy organizations this person will work to advance common interests related to patient needs and ensure that PBC and other liver/rare liver diseases are represented and prioritized across multiple patient advocacy organizations.

Key responsibilities will include the development and implementation of a patient advocacy strategy and action plan, creation and maintenance of strong and deep relationships with patient advocacy leaders at the U.S. and global level, collaboration with internal and external stakeholders on development and execution of joint activities and events, as well as logistical support for Intercept-led advocacy meetings and advisory groups.

Given Intercept's cultural emphasis on patient centricity and integrity, maintaining the highest standards in all our interactions requires authentic interpersonal skills, as well as strong written and verbal communication skills. The ideal candidate should enjoy working in a high energy, ever-changing environment, with highly motivated and passionate people, while maintaining composure in a fast-paced environment and interfacing comfortably with the executive leadership team.


The successful candidate must be able to perform each of the following satisfactorily:

• Create and drive the advocacy strategy for Intercept in support of our corporate strategic mission
• Create an action plan for each advocacy partner that reflects their unique mission and values and drives effective and valued partnerships
• Anticipate/stay informed on clinical and scientific developments in the field of rare liver diseases and adjust plans accordingly
• Maintain productive and open lines of communication across multiple internal departments and staff including, but not limited to: Medical Affairs, Corporate Affairs, Clinical Development, Commercial
• Ensure cross-functional alignment and incorporation of the patient perspective
• Represent the company at external advocacy group meetings; report back advocacy community feedback to internal audiences as well
• Work closely with Intercept's International colleagues working in patient advocacy roles to ensure strategic alignment and to prepare operational plans that are consistent globally
• Partner with colleagues in social media and internal communications to ensure the patient voice is reflected there
• Keep abreast of new developments and ideas in the field of patient advocacy and incorporate such developments, ideas, and strategies into our communications programs in support of Intercept and its pipeline
• Ensure high quality communications materials are produced in a timely manner and free of error, including presentations, patient materials, Q&As, and other communiqués as needed; provide back-up support in developing product communications materials - such as press releases and Q&As - as needed
• Coordinate the regulatory, legal, and medical review process of all advocacy communications materials
• Coordinate Intercept's grants to advocacy groups, its charitable contributions, and community relations giving program
• Manage the team budget and coordinate related tasks
• Maintain confidentiality as it pertains to sensitive scientific data, HIPAA protected patient information, SEC-protected filings, and other designated topics, at all times
• Understand the legal and compliance environment and drive collaboration with the Legal and Compliance team
• Drive the spirit of "ONE Team" across all functions by supporting a team approach to focus on our patients and customers as our top priorities
• Make Intercept a truly desired place to work

Experience and Skills


• Bachelor's degree highly preferred
• 5+ years' relevant experience in patient advocacy with an exemplary track record
• Hepatology and/or rare disease advocacy experience is an advantage, as are existing relationships with relevant advocacy thought leaders
• Prior experience with public policy/government affairs a plus
• Ability to travel approximately 15-20%, as needed (both domestic and international)


• Robust knowledge of current compliance, legal, regulatory, and other issues that impact the pharmaceutical industry and its protocol for patient engagement
• Excellent strategic thinking skills and successful record of aligning advocacy plans to the company's over-arching strategic imperatives
• Sharp attention to detail and the ability to carry out multiple tasks while maintaining adherence to rigorous quality standards
• Ability to anticipate and plan for potential issues, threats, and concerns regarding our business and pipeline, as well as address emerging issues immediately
• Superior organizational and budgeting skills; excellent writing and presentation skills
• Superb communication skills, tact, composure, and confidentiality to coordinate complex patient issues, manage sensitive information, and participate in key inter-departmental interactions
• Proven capacity to implement, monitor, and logistically manage strategic action plans in alignment with the company's global initiatives and integrated communications program
• A positive mental attitude and team orientation
• Learning agility and 'scalability' to take on increasing responsibility as Intercept grows
• Consistent demonstration and embodiment of company core values: Come Together, Be Yourself, Own the Solution, Embrace the Challenge, and Keep Exploring
• Ability to have fun and thrive in a growing, diverse, and inclusive work environment


Director, Patient Advocacy

Morristown, NJ 07960
Full Time

Published on 06/21/2022

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