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Manager, Patient Access

Overview The Manager, Patient Access will draw on payer and patient access expertise coupled with a consultative approach to help various medical sites obtain authorization for appropriate patients. The incumbent will have a direct impact on helping patients access needed therapy. The efforts of the Manager, Patient Access will also support product and corporate revenue objectives, meet Health Care Provider (HCP) needs, and help develop overall commercial excellence. Responsibilities

  • Develops and executes geographical strategic and tactical plans to meet customer and business needs.
  • Interacts frequently with key stakeholders in multiple sites of care including: physician practices, hospitals and other sites
  • Manages daily activities that support appropriate patient access in the provider offices and works as a liaison to any other patient assistance and access support services
  • Reviews patient insurance benefit options; identifies alternate funding/financial assistance programs as appropriate
  • Provides education and support to targeted accounts and HCPs on Searchlight Support and any relevant patient support programs and available patient access services (call center, web-based, etc.)
  • Provides assistance to key accounts to help overcome access barriers for key client stakeholders
  • Reviews patient-specific information in cases where the site has specifically requested assistance in resolving issues or coverage challenges
  • Ensures all actions taken create a positive impact on the patient journey and the brand experience
  • Serves as payer expert for assigned geography and provides feedback to internal teams on local payer trends and access issues
  • Bachelor's degree required
  • Minimum of 5 years of pharmaceutical industry experience with direct payer policy including managed care and Medicare/Medicaid Minimum of 3 years of benefit verifications and prior-authorization requirements experience
  • Preferred experience: Integrated Delivery Network/Integrated Health Systems, buy/bill product(s), specialty pharmacies and/or infusion, launching new specialty products

Manager, Patient Access

Boston, MA
Full Time

Published on 07/08/2020