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Patient Recruitment Lead - Project Management

Job description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

We have great opportunities for those with a Project Management background in healthcare or more media centric industries, who have an interest in clinical trials and want to be integral to patient engagement and retention!

As well as Project Management experience you will be used to working across functions and project delivery including budget management as well as being a strong communicator and confident in talking with customers, as well as possessing strong leadership skills.

If you want to be part of a global team and are seeking a role that will allow you to think strategically then this could be a great role for you!

We offer flexible working and great benefits and provide you with the tools to develop in your career.

The Global Patient and Site Solutions division of IQVIA™ houses an award-winning, global recruitment, marketing and communications agency with approximately 150 staff based in key offices in the UK and US, as well as on-the-ground support in Europe and Australia. We specialize in engaging and communicating with patients and healthcare professionals on a range of healthcare topics, ranging from clinical trial awareness to medical education and support. We do this on behalf of an impressive list of the top biopharmaceutical and life sciences clients.

Role Purpose
Collaborate with Patient Recruitment Strategy Lead and delivery teams to manage the coordination, planning, and implementation of Patient Recruitment and Retention Plan. Communicate with clients and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics and deliverables associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/client-facing meetings to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.


• Work together with recruitment Strategy lead to translate recruitment and retention strategy into operational and tactical plan to positively impact recruitment and retention rates for assigned projects
• Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
• Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects. (based on scope, may co-manage or independently manage these projects)
• Serve as primary operational project contact for patient recruitment and retention programs with client to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
• Management of assigned project budget(s) to meet financial and company goals (realization targets)
• Coordinate operational and tactical related project activities for study team and client to ensure that overall project milestones are met
• Develop and implement risk management plans for minimizing impact on project objectives and deliverables.
• Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
• Leverage internal intelligence to support and refine strategy on assigned projects
• Provide technical expertise as able in support of project specific and interdepartmental training efforts
• Support continued process improvement to ensure quality in the unit
• Other duties as assigned by Management

Required Knowledge, Skills and Abilities

Strong project management and client service skills

Knowledge of the drug development processes across all functional areas - preferred

Project budget/finance management

Experience of working in a regulated environment and ability to apply applicable regulatory guidelines (ICH-GCP) - preferred
Excellent organizational and problem-solving skills
Effective time management skills and ability to manage competing priorities
Strong interpersonal skills effective presentation skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients

Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
Good written and verbal communication skills including good command of English
Ability to influence effectively with internal project teams and the customer
Ability to work creatively and independently in a complex global environment.
Ability to adapt and be flexible to changing priorities
Bachelor's degree in a health care or other scientific discipline or educational equivalent; demonstrable experience within industry; or equivalent combination of education, training and experience

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Patient Recruitment Lead - Project Management

Full Time

Published on 06/29/2020