Business Analyst
Job Overview
Under broad guidance, configures more complex client reports from standard IQVIA systems.
Essential Functions
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Receives and documents requests from clients for new, custom reports using IQVIA data. Or, accesses information on file regarding "standing", contractual orders for custom or syndicated reports to be generated monthly, quarterly, yearly, etc. for IQVIA clients.
- Defines the elements of the reports and validates that the client's needs match the data content instructions.
- Identifies the products that the client would like to see in the report.
- Enters all specifications identified for market definitions, data content, and report layout into the report generation system.
- Ensures accuracy of own and others' work
- Answers questions from less experienced colleagues.
- Acts SME to support an off-shore production hub and may advise on the scheduling of day to day activities to ensure high quality, accurate and timely deliverables which meet requirements.
- May directly manage 1 or 2 employees
- May provide direct support to client facing teams or 3rd parties.
- Serves as an escalation point for resolving exceptions and complex queries
- Supports the business/department in development and implementation of new systems and offerings
- Performs ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.
- Provide software trainings to clients.
Qualifications
Education: Bachelor's or Master's degree in a relevant field
Experience: Minimum of 2 years of professional experience, including hands-on work with Business Intelligence (BI) tools
Technical Proficiency:
- Advanced skills in Microsoft Excel, PowerPoint, and Access
- Solid understanding of relational databases and SQL
- Familiarity with BI platforms such as Power BI, Tableau, or QlikView
- Experience with data visualization and dashboard creation
Analytical & Problem-Solving:
- Ability to perform moderate to complex data analysis and extract actionable insights
- Skilled in identifying trends, anomalies, and opportunities within large datasets
Domain Knowledge:
- General understanding of pharmaceutical products, industry regulations, and healthcare data
Communication & Collaboration:
- Strong written and verbal communication skills for presenting findings to stakeholders
- Ability to work cross-functionally with teams in marketing, sales, and operations
Project & Process Management:
- Experience managing small-scale projects or contributing to larger initiatives
Data Governance & Compliance:
- Understanding of data privacy standards.
- Awareness of compliance requirements in pharmaceutical data handling
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [click to reveal website link]