Administrative Secretary - Medical Affairs - General Hospital

Job Summary

Provides administrative support to the Department of Medical Affairs through the performance of diversified administrative and secretarial function to include support and responsibilities for Credentialing as defined by the Credentials Manager. Provides administrative support to the Department of Medical Affairs through the performance of diversified administrative and secretarial function to include support and responsibilities for Credentialing as defined by the Credentials Manager. Incumbent must be detail oriented, demonstrate organizational skills, and work independently or as a team member.Incumbent must also demonstrate ability to act in a tactful and professional manner in stressful situations, and present a strong customer service orientation.

Responsibilities

1. Open, review, and distribute office and external mail , bringing priority items to attention of the recipient.

2. Assist in mass mailings

3. Assist in coordinating meetings when appropriate

4. Management of meeting minutes and reporting

5. Screen calls and forward to appropriate staff based upon reason for call

6. Enter Purchase Orders and check requests as forwarded by Corporate Director

7. Assist in travel arrangements when needed for staff

8. Assist in filing documents as assigned

9. Maintain office supplies

10. Assist in maintaining scanning projects

11. Type, format and proof correspondence, reports, etc)

12. Apply credentialing standards and SOP to assist in processing reappointment applications to include assuring all providers are included in each reappointment batch as applicable.

13. Manage expirables within software to ensure no laps in dates to include licenses, insurance, DEA, etc.This includes accurately and timely updates within the software to ensure up to date reporting to Credentials Manager of outliers.

14. Assist in Credentials Committee agenda items that are within responsible reappointments.

15. Prepare reappointment letters for applicable reappointments for President signature.

16. Maintain confidentiality of credentials files, information, and peer review.

17. Other duties as assigned.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.Competency StatementMust demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.Common Duties and Responsibilities(Essential duties common to all positions)1. Maintain and document all applicable required education.2. Demonstrate positive customer service and co-worker relations.3. Comply with the company's attendance policy.4. Participate in the continuous, quality improvement activities of the department and institution.5. Perform work in a cost effective manner.6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.7. Perform work in alignment with the overall mission and strategic plan of the organization.8. Follow organizational and departmental policies and procedures, as applicable.9. Perform related duties as assigned.

Education
• Associate's Degree (Required) Level of Experience 2 years related experience working with physicians Acceptable SUBSTITUTIONS (if any) May substitute 3 years of experience for Associate Degree
• High School Diploma or GED (Required) Education: College level courses preferredExperience: 1 year secretarial experience and 1 year credentialing experience. Prefer experience in Microsoft Office and MDSTAFF (or other credentialing software) Education: College level courses preferredExperience: 1 year secretarial experience and 1 year credentialing experience. Prefer experience in Microsoft Office and MDSTAFF (or other credentialing software)

Credentials
• No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular

Location: General Hospital

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org