Client Services Rep 1
The Client Service Rep 1 is responsible for providing support to clients of Compliance Services, specifically for Transparency. This role is versatile but is focused on transparency reporting which requires a higher level of technical proficiency and familiarity with data and data manipulation concepts. Familiarity with Pharmaceutical compliance regulations is helpful. Detailed process orientation and superior communication skills is critical.
Responsibilities
- Perform Transparency Reporting tasks including:
- Data validation - validating data against other sources
- Data remediation - updating data based on provided business rules
- Data Analytics - looking for trends in data, and provided related reporting
- Transparency Reporting - generate draft reports, understand methods for reporting, be able to articulate methods
- Sends information requests to clients for required information. (e.g., missing information, clarification of information, documentation)
- Track activities, and report activity data to client.
- Perform quality reviews and validation of data inputs
- Adherence to various policies (i.e. confidentiality, sensitive communication, intellectual property)
- Provide weekly reports on status of all activities to Client stakeholders
- Reporting automation activities using BI tools
- Willing to work in graveyard shift
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