Clinical Research Program Coordinator - Center for Clinical Research

A Brief Overview
The Clinical Research Program Coordinator will be responsible for coordinating day-to-day work flow in the Clinical Research Center Office at Main Campus. This position will assist CRC Leadership in planning, tracking, and supporting department activities, and will help facilitate administrative tasks and communication both within the CRC and amongst the larger research community.
What You Will Do

• Assist the Leadership team in the Clinical Research Center.
  • Fulfills a key role in planning, scheduling, tracking, and supporting the various program activities.
  • Coordinates recurring operations, including acting as a first-level gatekeeper for day-to-day issues before escalating to management, if needed.
  • Will support specific departmental activities with the goal of maximizing efficiency of management control systems, programs, policies, work methods and procedures.
  • Coordinate activities for the unit to ensure that goals and objectives are accomplished in a timely manner.
  • Facilitates meetings including scheduling, preparation, communications, and follow-up. Implements operational initiatives. Coordinates staff onboarding activities. (30%)
• Manages complex administrative responsibilities in support of research administration and clinical trials. (40%)
• Supports activities of all cores to facilitate the Clinical Research Center. Maintains an appropriate grasp of overall current departmental operations. Provides ongoing administrative support to the department management team responsible for operations. Assists with creating presentations, and developing analytics, to provide timely and accurate assessment of department performance. Manages scheduling for CRC leadership as needed, and is the primary point of contact for all staff for administrative functions. Manages day-to-day flow of communication at CRC office. (20%)
• Coordinates the internal and external Clinical Research Center communication efforts. Supports the process improvement efforts for the Clinical Research Center. Facilitates continuous improvement in day-to-day business and administrative operations. Tracks department administrative initiatives and related documents to ensure an organized and effective administrative operation. (10%)

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:
Education

• Associate's Degree (Required)

Work Experience

• 1+ years of program coordinator or administration (Required) and
• prior experience in clinical research (Preferred)

Knowledge, Skills, & Abilities

• Exceptional organization and time management skills. (Required proficiency)
• Detail-oriented person with the ability to work independently on multiple tasks. (Required proficiency)
• Ability to understand and communicate requirements to others. (Required proficiency)
• Medical terminology. (Preferred proficiency)
• Excellent verbal, interpersonal and written communication skills. (Required proficiency)
• Strong computer skills with high level of proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and database applications. (Required proficiency)
• High level of initiative and ownership with the ability to self-motivate. (Required proficiency)
• Works well independently and in team settings. (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%