Clinical Trials Assistant
Be a Part of Research That Makes a Real Impact.
Clinical Trails Assistant (Ophthalmology Clinic)
Full Time | On-Site | Phlebotomy Certification Required
Why Work with Us
At Retina Specialty Institute and Southern Eye Group, our mission is simple but powerful: improving lives by saving sight. We deliver patient-centered care, combining advanced technology and clinical expertise with genuine compassion. We believe our people are our greatest strength and strive to create an environment where team members feel supported and can grow. Together, we make a difference every day.
About the Role
The Clinical Trials Assistant plays a key role in supporting day-to-day clinical research operations. This position works closely with Clinical Research Coordinators and leadership to ensure studies are conducted efficiently, accurately, and in compliance with regulatory standards.
This is an excellent opportunity for someone looking to grow within clinical research while gaining hands-on experience in patient care, data management, and study coordination.
What You'll Do
- Support daily clinical trial operations in a patient care setting, ensuring adherence to study protocols and regulatory requirements
- Follow study protocols and research guidelines, including Good Clinical Practice, U.S. Food and Drug Administration, and Institutional Review Board requirements
- Prepare, organize, and maintain study documents, regulatory binders, and patient records
- Track and manage study data, forms (CRFs), and resolve basic data questions
- Coordinate patient visits, scheduling, and follow-ups according to study protocols
- Enter and maintain accurate patient data in EMR and research systems (eSource/EDC)
- Assist with patient recruitment and onboarding, including pre-screening and informed consent support
- Support patient visits by ensuring required documentation and procedures are completed
- Help prepare for monitoring visits by organizing files and ensuring documentation is accurate
- Track and manage study supplies, including inventory and distribution of materials
- Communicate with patients, study teams, and external partners (e.g., monitors, sponsors)
- Provide a professional, patient-centered experience throughout the clinical trial process
- Actively use, support, and model the adoption of organizational change
What We're Looking For
- High school diploma or equivalent
- Current Good Clinical Practice (GCP) certification required or obtained within 14 days of hire
- Phlebotomy certification required
- Minimum of two years' experience in a medical office, research, or related healthcare setting
- Preferred: Associate's degree or higher in a related field; prior experience in a clinical research setting or ophthalmology practice
Skills That Help You Succeed
- Professional demeanor with strong interpersonal and communication skills
- Demonstrated ability to maintain accuracy, consistency, and attention to detail
- Comfort using healthcare technology and clinical research systems, including EMR/EHR
- Familiarity with medical terminology, clinical procedures, diagnostic testing, and infection control
- Strong organizational and prioritization skills to support smooth and efficient clinic flows
- Ability to remain calm, professional, and effective in fast-paced or high-pressure environments
- Ability to work independently while also collaborating effectively within a team
- Commitment to patient confidentiality and compliance with HIPAA and company policies
- Openness to change and innovation, with the ability to learn, adapt to, and support evolution in a growing organization
Ready to Make a Difference?
If you're detail-oriented, patient-focused, and ready to make an impact, we encourage you to apply today. Apply today and help us continue improving lives by saving sight!
Offered Benefits:
- Competitive compensation commensurate with experience
- Health, dental, and vision insurance
- Life insurance, disability coverage, and ancillary benefits
- 401(k) eligibility with company match
- Paid time off and paid holidays
- Opportunities for professional development and certification
- Supportive, team-oriented work environment with engaged, accessible leadership
Provider Registration:
Retina Specialty Institute is registered with the Florida Agency for Health Care Administration (AHCA). For information on our provider status, visit the Florida Practitioner's Database: [click to reveal website link].
Equal Opportunity Employer:
Retina Specialty Institute and Southern Eye Group are equal opportunity employers. We value diversity and are committed to creating an inclusive environment. We comply with all applicable laws prohibiting discrimination against employees and applicants based on protected characteristics.
Physical Requirements and Work Environment:
The physical requirements described are representative of those required to perform the essential functions of this position. The work environment characteristics reflect the conditions under which those functions are performed. Reasonable accommodations for individuals with disabilities may be made in accordance with applicable law, provided such accommodations do not impose an undue hardship on the Company. The examples listed below are representative and not intended to be all-inclusive.
This role includes administrative and clinical responsibilities in a fast-paced medical setting, including computer-based work and movement throughout the clinic. Frequent walking, standing, and reaching are required, with occasional stooping, kneeling, crouching, or lifting up to 15lbs. The position involves regular interaction with patients and team members and requires strong communication skills, attention to detail, and visual acuity for computer and document use. Work is performed in a climate-controlled medical office environment with moderate noise levels and frequent interruptions.
Other Duties:
This job description provides an overview and is not intended to be exhaustive. Duties and responsibilities may change over time to meet organizational needs, with or without prior notice.
Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary based on clinic and patient care needs, including occasional earlier start times or later end times.