Front Desk Associate - Clinical Research

About Us:

Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.

Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Pay Range: $18.00 - $20.00/hr

Available Shift: Monday - Friday (7:00am - 3:30pm)

Why CenExel ACT?

• Be part of one of the largest and fastest-growing clinical research companies in the United States with potential internal growth and advancement
• Work alongside a successful and dynamic team conducting clinical trials for new medications and treatment in various therapeutic areas not limited to general health, vaccines, internal medicine, pain, psychiatric, and neurological phase I-IV studies
• Great benefits and perks

We are looking to fill our vacant Front Desk Associate - Clinical Research position. We would love to speak to you if you have:

Education: Minimum High School graduate or equivalent

• Must be able to effectively communicate verbally and in writing.
• Bilingual (Spanish) required.
• 1 year of experience preferred.
• Must display a professional, friendly demeanor during contacts with patients, clients, employees and the public.
• Must demonstrate working knowledge of Microsoft Office and various computer skills.
• Ability to work independently as well as functioning as part of a team.
• Ability to communicate clearly.

Responsibilities and Duties:

• Greets all entering the office courteously and attentively.
• Answers and directs telephone calls appropriately.
• Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
• Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
• Maintain and organize lobby.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Additional requirements for the position

• Ability to work overtime, weekends, and/or holidays as needed.
• Ability to travel as needed.

We offer a competitive pay package which include but not limited to:

• PTO/Holiday
• Medical/Dental/Vision
• 401(k)
• Employee Assistance Program
• Company Paid Life Insurance
• Company Paid Short-Term and Long-Term Disability

WORKING CONDITIONS

• Indoor, Office environment.
• Essential physical requirements include sitting, typing, standing, walking.
• Lightly active position, occasional lifting of up to 20 pounds.
• Reporting to work, as scheduled, is essential.

CenExel ACT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.