IT Intern Support (Fixed-term)
IT Intern Support (Fixed-term, Greece-Based)
Launch your tech career with purpose and impact. As an IT Intern Support, you'll gain hands-on experience in managing and maintaining IT systems while learning from seasoned professionals in a dynamic, collaborative environment. This internship is your gateway to understanding how technology empowers business-and how your skills can make a real difference. This is a 6-month fixed-term internship based in Greece-with a real opportunity to grow and stay on with the company beyond the internship.
What You'll Learn & Do
- Assist with configuring, installing, and maintaining hardware and software systems across the organization.
- Support the security and integrity of operating systems through proactive monitoring and updates.
- Help implement and test backup solutions to ensure smooth system recovery processes.
- Provide support for a range of technologies including workstations, servers, printers, and mobile devices.
What You'll Contribute
- Investigate user-reported issues, recreate scenarios, and recommend smart fixes.
- Escalate more complex problems to senior IT staff and communicate effectively across teams.
- Follow established IT procedures and contribute to improved user support processes.
- Offer creative suggestions for improving workflows and enhancing user satisfaction.
- Support training efforts for employees by helping document and share tech knowledge.
- Learn alongside experienced Service Desk staff and grow your troubleshooting skills.
- Maintain working knowledge of internal systems, tools, and standard support processes.
What You Bring
- High School Diploma (required)
- Enrolled in or recently completed 1-2 years of higher education in Information Technology
- Enthusiasm for learning, strong communication skills, and a collaborative mindset
- Willingness to occasionally support outside regular working hours, as permitted under Greek labor law
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at [click to reveal website link]