Manager, Continuing Medical Education, Office of Academic & Faculty Affairs (Phoenix)

Manager, Continuing Medical Education, Office of Academic & Faculty Affairs (Phoenix)

Posting Number
req25885

Department
COM Phx Campus Administration

Department Website Link
College of Medicine-Phoenix

Location
Greater Phoenix Area

Address
Phoenix, AZ USA

Position Highlights

This position will manage the Office of Continuing Medical Education (CME) at the University of Arizona College of Medicine - Phoenix. Working with the vice dean for the Office of Academic and Faculty Affairs (OAFA), who will serve as the medical director for the CME Office, this role will be responsible for building and operationalizing a new CME office. Once accredited, they will supervise the CME office's operations and compliance. This includes maintaining accreditation standards, developing resources, evaluating CME activities, managing systems, and supervising a CME coordinator to ensure high-quality learner experiences and measurable outcomes. A key focus of the role will be to ensure that the regulatory requirements established by the Accreditation Council for Continuing Medical Education (ACCME) are met.

• Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

Continuing Medical Education (CME) Accreditation & Compliance:

• Work with the CME medical director to design and launch the CME office: create the core operating model, scope of services, service levels and governance. This includes creating the core operating model, establishing policies & SOPs, implementing infrastructure, onboarding a CME platform developing templates & toolkits for CME activities, creating workflows, setting up financial processes and establishing a data and reporting repository.
• Maintain accreditation readiness: monitor standards, implement controls and manage self-study, site visits and reaccreditation deliverables.
• Oversee independence and mitigation of relevant financial relationships; ensure compliant content development and disclosure practices.
• Ensure activity documentation meets standards, including needs assessments, learning objectives, agendas, faculty qualifications, disclosures/mitigations, evaluations, outcomes and certificates.
• Work with the finance office and institutional policies, manage commercial support by reviewing Letters of Agreement (LOAs), in-kind support documentation, exhibit/sponsorship distinctions and reconcile funds per policy.
• Conduct internal audits and corrective action plans; maintain records per retention schedules.

CME Operations:

• Serve as primary liaison to departments, quality & safety, compliance, GME/UME, and external partners.
• Manage budget which includes tracking financials and ROI and producing regular financial and impact reports
• Create a marketing plan for CME offerings: calendars, campaigns, web presence, email and social; ensure clear value propositions.
• Assist with on-site events if needed.
• Support the CME Committee; prepare materials and track decisions.
• Maintain contracts and MOUs with partners and jointly provided activities per policy.
• Supervise a CME coordinator, which includes setting clear performance objectives, overseeing day-to-day tasks, conducting regular 1:1s and providing training and coaching.

CME Quality, Outcomes & Continuous Improvement:

• Work with the CME medical director to set outcomes goals.
• Standardize evaluation instruments and close the loop with faculty/committee feedback.
• Run post-activity reviews to identify improvements and scale best practices.
• Lead process improvement projects to reduce cycle times and errors.
• Interface with faculty development and related entities to coordinate activities, align expectations and ensure CME deliverables are completed in accordance with accreditation and institutional requirements.

CME Systems, Data, & Reporting:

• Maintain the CME technology needs: LMS/CME credit system, disclosure/mitigation tools, evaluation/outcomes analytics, abstract and faculty management.
• Ensure data quality, accessibility and security in compliance with institutional IT policies.
• Deliver dashboards and reports: activity status, attendance, credit issuance, outcomes, financial and compliance indicators.
• Provide accurate and timely CME program data and analytics upon request to support leadership decision-making, accreditation requirements and internal and external reporting (e.g., strategic plan).

Knowledge, Skills & Abilities:

• Experience working in a higher education institution.
• Proficient to expert in MS Office (Word, Excel, PowerPoint).
• Excellent written communication skills.
• Ability to problem solve and make decisions.
• Ability to communicate effectively with different groups/individuals.
• Expertise in managing multiple and competing demands/projects.
• Self-starter with the ability to take initiative on projects.
• Experience working in a healthcare or medical education setting.
• Knowledge of and successful application of ACCME requirements/standards.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Three years of related work experience or equivalent combination of education and work experience required.

Preferred Qualifications

• Prior experience in managing Continuing Medical Education (CME) events.

FLSA
Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Academic Administration

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$75,540. - $98,201.

Compensation Type
salary at 1.0 full-time equivalency (FTE)

Grade
10

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
PC3

Job Family
Academic Affairs

Job Function
Academic Administration

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date

Expected End Date

Contact Information for Candidates

Office of Talent Acquisition

[click to reveal email address]talent@arizona.edu

Open Date
5/1/2026

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Cover Letter: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at [click to reveal email address]cleryact@arizona.edu.