Reference File Analyst 2
Job Overview
Provides production input for more complex development of reference systems (global and/or country). Also, provides first line support to users on more complex issues.
Essential Functions
• Provides first line support for reference systems (global and or/country) dealing with more complex situations.
• Analyses requests for information from reference systems and provides reports, analyses and data extracts.
• Interprets more complex user requirements and provides documented requirements to technical teams.
• Works with technical teams to manage change in reference systems and environment, implementations and developments.
• Plans, manages and carries out user acceptance testing.
• Plans, manages and carries out regular database management activities to ensure integrity of databases.
• Coordinates more complex developments and implementations with development and production teams.
• Provides leadership and support to reference database analyst teams.
• Reviews and verifies input data sources (files, harvests) and processes them through the system, after analyzing error(s) and taking corrective actions as needed
• Identifies potential problems with the current data set, if any, and determines solutions to mitigate those
• Research sample records across state boards and verifies critical attributes of the records
• Develops requirements to technical team to help process new sources through the system
• Monitors success/failure of various processes and applies corrective action to failures, at times working with technical team
• Creates reports / metrics as requested by the management / client
• Tests outcomes of data processing ensuring data quality is expected
• (Optional) Builds and Uses SQL queries to perform ad-hoc tasks for monitoring / quality assessment
Qualifications
• Bachelor's Degree Req
• Four (4) years relevant experience in operational database support. Req
• Strong MS Access/Office skills.
• Knowledge of database query tools.
• Good project management skills.
• Knowledge of the IQVIA offering preferred.
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