Senior Project Manager - Clinical Communications & Nurse Call

Job Description

Senior Project Manager - Clinical Communications & Nurse Call (Contract)

Position Overview
We are seeking a seasoned Senior Project Manager to lead the planning, deployment, and adoption of an enterprise Nurse Call and Clinical Communication system within our health network. This role requires an individual who not only understands the technical infrastructure (hardware, network, telephony/middleware, and EHR integrations) but also deeply understands clinical workflow transformation, change management, and end-user adoption within the Nursing and Clinical community.

Following the successful implementation of the Nurse Call initiative, this individual will transition to leading other high-impact clinical technology and workflow projects across our acute and ambulatory care settings.

This is a hybrid role, requiring the candidate to be onsite in Ventura, CA, 3 days per week to collaborate directly with Nursing leadership, Clinical Informatics, Facilities, and IT teams.

Key Responsibilities

• Nurse Call Implementation: Drive end-to-end execution of the Nurse Call modernization project across acute care facilities, ensuring alignment with clinical requirements, safety standards, and technical infrastructure.
• Clinical Workflow & Change Management: Partner closely with Nursing leadership, Clinical Informatics, and frontline staff to map current/future workflows, assess impact, design training strategies, and drive operational change management for seamless clinical adoption.
• Cross-Functional Coordination: Serve as the liaison between Clinical Operations/Nursing, Biomedical Engineering, Facilities, IT Infrastructure, and third-party vendors.
• EHR & Middleware Integration: Oversee integrations between Nurse Call, wireless clinical smartphones/devices, middleware (e.g., Voalte, Cerner CareAware, or equivalent), and Electronic Health Record (EHR) alert/alarm routing systems.

• Governance & Project Delivery: Maintain project schedules, risk registers, resource allocation, and executive status reporting using enterprise PMO frameworks.
• Post-Implementation & Future Clinical Initiatives: Lead post-go-live stabilization and optimization, and subsequently transition to lead other priority clinical IT initiatives (e.g., patient monitoring, clinical communication, and nursing technology enhancements).

What We're Looking For
Education & Certifications:

• Bachelor's degree in Nursing (BSN), Healthcare Administration, Health Informatics, Information Technology, or a related field. (RN or clinical background is a strong plus).
• Project Management Professional (PMP) certification is strongly preferred.
• Prosci or equivalent Change Management certification is a plus.

Experience:

• 10+ years of progressive project or program management experience in complex enterprise environments.
• Minimum of 5 years in Healthcare IT / Clinical Systems.
• Proven track record of successfully managing Nurse Call / Clinical Communication and Collaboration (CC&C) implementations in an acute hospital setting.
• Demonstrated experience leading clinical change management, nurse engagement, and workflow redesign.

Technical & Clinical Expertise:

• Nurse Call & Alarm Management: Deep familiarity with modern Nurse Call platforms (e.g., Rauland Code Blue/Responder, Hillrom/Baxter, ASCOM) and alarm safety/fatigue mitigation strategies.

• Clinical Device & EHR Integration: Hands-on experience integrating clinical communications with major EHR systems (preferably Oracle Health / Cerner or Epic) and mobile communication endpoints (e.g., Voalte, Zebra, Epic Rover).
• Technical Infrastructure Awareness: Understanding of cabling, low-voltage installation, wireless network coverage (Wi-Fi/cellular), and hardware integration requirements within hospital facilities.
• Project Governance & Tools: Expertise in enterprise PPM tools such as ServiceNow, Smartsheet, or Planview.

Core Competencies:

• Clinical Community Engagement: Exceptional ability to build credibility and consensus with Nursing Leadership, Staff Nurses, Physicians, and Clinical Informatics
• Change Management Focus: Strong empathetic leadership with proven methodologies to minimize workflow disruption and promote technology adoption among clinical staff.
• Hybrid Delivery Methodologies: Skilled in combining Waterfall (for physical hardware, cabling, and facility cutovers) with Agile/Iterative approaches (for software configuration, testing, and training rollouts).
• Autonomy & Resilience: Self-starter capable of independently navigating complex health system dynamics and multi-disciplinary teams.

Pay Range: $60.00 - $75.00/ hour

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