Technical Analyst

Job Description

A fantastic opportunity has arisen for a Technical Analyst. You will work as a member of the Digital manufacturing division team, under the direction of the Maintenance Product Manager, and you will be responsible for the alignment of all IT Maintenance Enterprise Solutions.

Must be willing to travel to US based Manufacturing Sites as needed.

Bring energy, knowledge, innovation to carry out the following:

• Have a deep comprehension of the technical and business processes in relation to a CMMS (Computer Maintenance Management System) and/or CCMS (Computer Calibration Management System)
• Delivery of Process Improvement utilizing Lean (MPS) or Six Sigma methodologies.
• Project Management experience, through either Agile or Scrum Methodology. Leverage to ensure smooth installation with standard configuration and setup.
• Delivery of multisite or enterprise GxP solutions.
• Experience in either delivering cloud migration projects and/or an understanding of cloud architecture
• Knowledge of machine learning and its adoption into a maintenance CMMS system. Knowledge of the principles of factory 4.0 and the tools (Data Analytics) to enable the solution.
• Lead the development and execution of standard SDLC deliverables such as requirements, system testing, user acceptance testing, traceability matrix and other change management deliverables.
• Organize and participate in discussions with the business to understand the technical needs, align technical solutions to the maintenance requirements, support communications and brainstorming sessions with technology partners to help roadmap the development of the elicited requirements.
• Support adoption of the Maintenance capabilities by Manufacturing Site through regular connects with Site based teams, understanding capability support needs, and resolving those demands through collaborating with technical teams.
• Organize and participate in virtual or in-person training sessions with Manufacturing Sites to provide hands-on experience for all Maintenance supported capabilities.
• Support monthly/quarterly System Upgrade Releases by authoring test scripts, coordinating user acceptance testing.
• Work closely with various stakeholders across our Company divisions, and user community to appreciate key technical requirements and align solutions to business and IT strategy

What skills you will need:

In order to excel in this role, you will more than likely have:

• Minimum 5 years of technical analyst experience in the IT industry.
• Minimum 3 years of working experience with GMP Computer System Qualification in Pharmaceutical Manufacturing programs
• Experience with maintenance System, including
• CMMS (Computer Maintenance Management System)
• CCMS (Computer Calibration management System)
• Ability to communicate with both a business and a technical audience, and a demonstrated ability to influence business process discussions, decision making with business partners and communicating effectively with a broad level of business and IT partners
• Strong organization, influencing, and follow up skills are critical for this role.
• Extensive experience with Software Development Lifecycle.

As a company, we are committed to 'Inventing for Life' in all that we do. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world's most challenging healthcare needs.

As an equal opportunity employer, we are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. Please don't hesitate to contact the Talent Acquisition Advisor assigned to this role should you need any support during our recruitment process.

We are committed to flexible working where possible, and this is why our Company has introduced a new hybrid working model for office-based colleagues around the world.

Please feel free to speak to us about what flexibility means to you during your application or click on the link to find out more about our hybrid working model

So, if you are ready to:

Invent solutions to meet unmet healthcare needs, please apply today.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

U.S. Hybrid Work Model

Effective September 5,2023 our U.S. Hybrid work model will be as follows: 1. Three total days on site per week: Tuesday and Wednesday - plus one additional day of choice based on what works best for organizations and/or teams. 2. Fridays will formally be a remote-working day unless business critical tasks require onsite presence.

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Requisition ID:R247612