Manager, Automation Support - Site Capacity

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance – reimbursement up to $10,000 annually 
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

Position Purpose

Provide leadership & guidance to Automation support staff, to include developmental coaching, performance management & driving positive employee engagement through building a collaborative, high-performing team environment & motivate employees through continuous feedback. Responsible for automation system support & overseeing subject matter experts within MES, Historian, PLC/SCADA application & asset management. Ensure support processes, service level agreements are in place & people are trained sufficiently to meet the system uptime requirements. Develop strategic goals & objectives in alignment with relevant Novo Nordisk (NN) business plans. Drive improvement projects & system upgrades.

Accountabilities

• Assist in developing strategic direction for the company’s automation assets, monitors advancements in the industry, recommends & implements new technologies that help meet customer demands as well as production goals/agreements for the IFP US site
• Collaborate with department leadership with oversight of automated system training, development, coaching, performance management, recruitment, & employee relations.
• Manage, lead & coach teams of Subject Matter Experts (SMEs) to ensure a high performing collaborative team environment. Provides continuous feedback, structure & accountability to improve team performance
• Drive technical discussions & problem-solving standards
• Create, develop, define & implement dynamic Key Performance Indicators (KPIs) & behavioral expectations for areas of responsibility
• Actively involve & manage stakeholders at all levels across the organization
• Ensure automation systems & processes are available, capable & accessible to meet production & business requirements
• Assist department management in operating in accordance with internal & external regulations & procedures
• Follow all safety & environmental requirements in the performance of duties.
• Other accountabilities, as assigned

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field of study from an accredited university required
• Minimum of three (3) years of people leadership experience required
• Complex knowledge of PLC, HMI, SCADA, MES, & Historian required
• Knowledge of Manufacturing Intelligence systems required
• Knowledge of systems architecture, Infrastructure, networking, & instrumentation required
• Knowledge of system development & life cycle management required
• Knowledge of production support processes required

Desired Qualifications

• Master’s degree preferred
• Minimum of seven (7) years IT or Automation experience required, preferably in a GMP manufacturing environment
• Knowledge & experience with DeltaV, PAS-X, Siemens PLC/HMI & Rockwell PLC/HMI systems preferred
• Knowledge of LEAN manufacturing techniques & methodologies (including systematic problem-solving standards) preferred
• Knowledge of injectable finished production environments preferred
• Knowledge of Automated Storage & Retrieval systems preferred
• Knowledge of Automated Guided Vehicles preferred
• Project management & IT governance, including support & system management, business continuity & forecasting

Physical & Other Requirements

• Occasionally moves equipment &/or supplies weighing up to 33 pounds
• Constantly operates a computer & other office equipment
• Ability to travel domestically or internationally, up to 10% of the time
• Ability to work in an open office environment with the possibility of frequent distraction
• Ability to work the hours necessary to support a 24/7 continuous manufacturing operation

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.